Custom Order the Kia You Want at Viva Kia

Don't settle for your second choice. Working with the team at Viva Kia, you can custom order the model you want and include all the features that best fit your lifestyle. When you want the model that's right for you, Viva Kia can help custom order your dream car today!


Viva Kia Custom Order FAQs

We want you to feel comfortable with the decision you make. Check out some frequently asked questions below and let us know how we can help!


Can I Order Other Vehicles than the Ones Shown on This Page?

Model years are updated frequently on this page, which means that there are times where your order is accepted and times when orders are closed. If you can't find the model you want, let us know!


How Do I Order a Vehicle?

All you need to do is submit your request by clicking "Start Your Custom Order" and include your preferred vehicle options in the comments section. Once we get your form, a team member will contact you to confirm the model you want, explore incoming stock, and help submit your order to Kia.


How Long Does It Take to Have My Vehicle Delivered?

Times may vary by model and configuration, but Kia typically process every order quickly.


Does It Cost Extra to Order a Vehicle?

All sale prices are negotiated between you and our dealership, but the order won't cost you extra online!


Is the Vehicle I Order Eligible for Kia Incentives?

It is! You can select your incentives at the time of your order or at the time of your delivery, whichever works best for you.


If I Want to Finance My Purchase or Lease the Custom Ordered Vehicle, Can I?

You can! We'll help explain your options and help you arrange financing.


Once My Order is Placed, How Can I Track It?

Your vehicle will be assigned a VIN. You can track your vehicle through the VIN on Kia's website.


How Do I Get My Vehicle's VIN to Track It?

We'll provide you with the VIN once it has been established, allowing you to track its progress.


How Will I Get Notified Once My Vehicle is Delivered?

Once it arrives at Viva Kia, we'll contact you to confirm its arrival, collect any additional information needed to complete the sale, and schedule a time and location for final delivery. It's that easy!

Start Your Custom Order

  1. Viva Kia

    5800 Montana Ave
    El Paso, TX 79925

    • Sales: (915) 834-2310
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Get in Touch

  • Contact our Sales Department at: (915) 834-2310
  • Monday9:00AM-8:00PM
  • Tuesday9:00AM-8:00PM
  • Wednesday9:00AM-8:00PM
  • Thursday9:00AM-8:00PM
  • Friday9:00AM-8:00PM
  • Saturday9:00AM-8:00PM
  • SundayClosed